Facing an IT emergency in Berlin? We'll take it from here.

Acting fast is crucial. We support you around the clock to stop the attack and secure your data.

To help you as quickly as possible, please have the following information ready:

Symptoms: What did you observe?
Time: When was the incident discovered?
Scope: Which systems are affected?
Actions: What steps have been taken so far?

Fast and professional help!

A cyber attack usually hits companies and organizations in Berlin without warning. Whether it is the systems of a start-up, the administration of a public body, or the IT of a hospital in the surrounding area: the first minutes decide whether the attack can be stopped and operations restored. We are there for you before an incident turns into a crisis.

aramido is a consultancy specialized in forensics and information security. You reach us directly with no waiting. We build a shared picture of the situation together with you: What is affected, how far has the attack spread? This allows us to stop the attacker quickly. Our experts work flexibly, mostly remotely, and come to your site when needed.

Immediate Intervention

We take up your issue immediately, assess the situation, and start the engagement, usually without a long lead time.

Absolute Discretion

We work discreetly in the background so your operations safely return to normal and your reputation stays protected.

Forensic Analysis

Our forensics clarifies exactly what happened and provides the basis for insurers, authorities, and long-term protection.

Structured crisis response in Berlin

What is Incident Response?

A cyber attack turns your IT into chaos. Incident Response brings order back: we analyze what happened, stop the spread, and eliminate the root cause. aramido follows the standards of BSI and NIST, from the initial scoping to restoring normal operations. You focus on your business while we handle the defense, evidence preservation, and coordination with insurers and authorities. We are especially often called in after ransomware attacks and data breaches.

1
Production, administration, or a data center: we determine which systems and networks are affected and set the order of steps.
2
Affected systems are isolated, attacker connections are severed. This prevents the incident from spreading to other areas or sites.
3
Analysis of storage media, memory, and network logs shows how the attackers entered and which data is affected.
4
Malware and backdoors are removed, hidden access points are closed. The gap the attacker exploited is permanently eliminated.
5
Your business processes are brought back online by priority until operations are fully running.
6
The incident is reviewed: what worked, where were the gaps? This yields concrete improvements for your security architecture.

IT emergency in Berlin? Request immediate assistance now!

Briefly describe what happened. Tell us which systems are affected, the time of the incident, and any demands made. We give you an initial assessment, discuss the engagement, and then get to work right away to limit the damage and restore your operations. In urgent cases, reach us directly via our emergency hotline: +49 721 451 99 112.

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Incident Response for the Berlin business region

In Berlin, the political center and the business region meet in one city. Government, administration, and companies are tightly connected here, so an attack rarely affects just a single organization. Anyone in the capital who experiences a cyber attack often carries responsibility that reaches beyond their own organization. That is exactly why aramido is here for the region: whether a company, a public authority, or a government institution, we accompany you discreetly and carefully when minutes decide.

Berlin is also one of Europe’s central digital and research hubs. Start-ups, universities, and the healthcare sector all rely here on a shared infrastructure. When an important service goes down, companies that depend on it notice quickly. Then a fast, forensically sound response decides how briefly your operations stay interrupted. That is exactly where aramido supports you, preferably remotely and on site when needed.

Frequently asked questions about incident response in Berlin

How quickly does aramido respond to an IT emergency in the Berlin region?

Our aramido Response Team (aRT) is available 365 days a year during core hours (8 AM to 6 PM) via hotline and email. Customers with a framework agreement receive an initial response within 4 hours during core hours. Containment typically takes one to three days; the final report is usually delivered one to two weeks after the incident.

How does aramido ensure that the attacker is permanently locked out?

During eradication, we remove backdoors, hidden accounts, and malware and close the original security gap permanently. Sensitive monitoring alerts us to any renewed access attempts immediately.

Are forensic results admissible in court or accepted by my insurance?

We secure evidence according to recognized standards such as ISO/IEC 27037 and maintain an unbroken chain of custody. Our reports are accepted by lawyers and insurers.

Does aramido also serve companies and organizations in Brandenburg and the surrounding area?

Yes. In addition to Berlin, we support organizations in Potsdam and other places in Brandenburg such as Frankfurt (Oder), Oranienburg, and Cottbus, remotely and on site as needed.

What happens right after I call the emergency hotline?

You briefly describe the situation. We assess the urgency and stop the spread before coordinating the next steps for recovery with you. This saves you time in the phase where minutes matter.

How does aramido help with statutory reporting obligations such as GDPR or NIS-2?

We provide your legal department with the technical facts, such as what was stolen, when, and by whom. This allows them to meet reporting deadlines and avoid fines. Especially in a region with many NIS-2 obligated entities such as data centers, transport, and public authorities, this is an important point. Learn more about GDPR and NIS-2.

Process incidents forensically, prevent future attacks

Digital forensics

Digital forensics turns damage into knowledge. It clarifies what happened so you can learn from the incident and prevent recurrence. We secure evidence to standards such as ISO/IEC 27037 and maintain an unbroken chain of custody. This provides a basis for insurers, authorities, and internal review.

Incident Response Readiness

How well prepared is your team for an emergency? Incident Response Readiness means building your processes and ability to respond before an attack demands it. aramido analyzes your workflows together with you. Where gaps become visible, we close them with your team, so your processes and response capabilities work reliably, even under realistic conditions.

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