Facing an IT emergency in Düsseldorf? We'll take it from here.

Acting fast is crucial. We support you around the clock to stop the attack and secure your data.

To help you as quickly as possible, please have the following information ready:

Symptoms: What did you observe?
Time: When was the incident discovered?
Scope: Which systems are affected?
Actions: What steps have been taken so far?

Fast and professional help!

A cyber attack usually hits companies from Düsseldorf without warning. In the first minutes it is decided whether you can stop the attack and restore your operations, because an incident spreads quickly. Whether a chemical company, a telecommunications provider, or a mid-sized company from the surrounding area is affected makes no difference. We are there for you before an incident turns into a crisis.

aramido is a consultancy specialized in forensics and information security. You reach us directly with no waiting. We build a shared picture of the situation together with you: What is affected, how far has the attack spread? This allows us to stop the attacker quickly. Thanks to our regional proximity to the metropolitan areas, we can be on site quickly, work flexibly, mostly remotely, and come to your location when needed.

Immediate Intervention

We take up your issue immediately, assess the situation, and start the engagement, usually without a long lead time.

Absolute Discretion

We work discreetly in the background so your operations safely return to normal and your reputation stays protected.

Forensic Analysis

Our forensics clarifies exactly what happened and provides the basis for insurers, authorities, and long-term protection.

Structured crisis response in Düsseldorf

What is Incident Response?

A cyber attack throws the entire company into chaos. Incident Response brings the situation back under control: we analyze what happened, stop the spread, and eliminate the root cause. aramido follows the standards of BSI and NIST and secures every trace so it holds up in court and with insurers. You focus on your business while we handle the defense, evidence preservation, and coordination with insurers and authorities. We are especially often called in after ransomware attacks and data breaches.

1
Whether corporate administration, a chemical plant, or a mid-sized company: we determine which systems and networks are affected and set the order of steps.
2
Affected systems are isolated, attacker connections are severed. This prevents the incident from spreading to other areas or sites.
3
Analysis of storage media, memory, and network logs shows how the attackers entered and which data is affected.
4
Malware and backdoors are removed, hidden access points are closed. The gap the attacker exploited is permanently eliminated.
5
Your business processes are brought back online by priority until operations are fully running.
6
The incident is reviewed: what worked, where were the gaps? This yields concrete improvements for your security architecture.

IT emergency in Düsseldorf? Request immediate assistance now!

Briefly describe what happened. Tell us which systems are affected, the time of the incident, and any demands made. We give you an initial assessment, discuss the engagement, and then get to work right away to limit the damage and restore your operations. In urgent cases, reach us directly via our emergency hotline: +49 721 451 99 112.

Please enable JavaScript to use the form.

Incident Response for the Düsseldorf business region

Düsseldorf is the state capital of North Rhine-Westphalia and the administrative seat of many corporations. Whether in chemicals, energy, telecommunications, or media: international companies run their administration here and make decisions that reach beyond the region. A cyber attack therefore rarely hits just a single house, but often several sites and departments at once. That is exactly why aramido is here for the region: whether a corporate headquarters, a chemical plant, or a mid-sized company, we accompany you discreetly and carefully when minutes decide.

Düsseldorf lies in the heart of the Rhineland, one of the densest chemical and energy regions in Europe. Alongside industry, media, fashion, and trade fairs shape the location. Anyone here who depends on critical systems feels an outage immediately. Then a fast, forensically sound response decides how briefly your operations stay interrupted. That is exactly where aramido supports you, preferably remotely and on site when needed.

Frequently asked questions about incident response in Düsseldorf

How quickly does aramido respond to an IT emergency in the Düsseldorf region?

Our aramido Response Team (aRT) is available 365 days a year during core hours (8 AM to 6 PM) via hotline and email. Customers with a framework agreement receive an initial response within 4 hours during core hours. Containment typically takes one to three days; the final report is usually delivered one to two weeks after the incident.

How does aramido ensure that the attacker is permanently locked out?

During eradication, we remove backdoors, hidden accounts, and malware and close the original security gap permanently. Sensitive monitoring alerts us to any renewed access attempts immediately.

Are forensic results admissible in court or accepted by my insurance?

We secure evidence according to recognized standards such as ISO/IEC 27037 and maintain an unbroken chain of custody. Our reports are accepted by lawyers and insurers.

Does aramido also serve companies in the Rhine-Ruhr metropolitan region?

Yes. In addition to Düsseldorf, we support companies and organizations in the surrounding districts and in cities such as Neuss, Dormagen, Ratingen, Erkrath, Hilden, Langenfeld, Monheim, Krefeld, Duisburg, Wuppertal, and Mönchengladbach, remotely and on site as needed. Along the Rhine, we are also available for you in Frankfurt and Rhein-Neckar.

What happens right after I call the emergency hotline?

You briefly describe the situation. We assess the urgency and stop the spread before coordinating the next steps for recovery with you. This saves you time in the phase where minutes matter.

How does aramido help with statutory reporting obligations such as GDPR or NIS-2?

We provide your legal department with the technical facts, such as what was stolen, when, and by whom. This allows them to meet reporting deadlines and avoid fines. Especially in a region with many NIS-2 obligated entities such as chemicals, energy, telecommunications, and public administration, this is an important point. Learn more about GDPR and NIS-2.

Does aramido also support public administration, municipalities, and institutions such as hospitals?

Yes. Public administration entities and KRITIS operators such as hospitals are especially frequent targets of attacks. We take their particular requirements for availability and reporting obligations into account and work closely with the responsible authorities.

Process incidents forensically, prevent future attacks

Digital forensics

Digital forensics turns damage into knowledge. It clarifies what happened so you can learn from the incident and prevent recurrence. We secure evidence to standards such as ISO/IEC 27037 and maintain an unbroken chain of custody. This provides a basis for insurers, authorities, and internal review.

Incident Response Readiness

How well prepared is your team for an emergency? Incident Response Readiness means building your processes and ability to respond before an attack demands it. aramido analyzes your workflows together with you. Where gaps become visible, we close them with your team, so your processes and response capabilities work reliably, even under realistic conditions.

Read our recommended articles on Incident Response & Digital Forensics in Düsseldorf

Kadir Ates

25.08.2026

Incident Response Tabletop

Apply now for aramido's Incident Response Pen & Paper! Become part of the crisis team and try to resolve the IT security incidents.

Help, My Computer Is Being Held Hostage! The Ransomware Crisis Plan.

Armin Harbrecht

26.08.2026

Help, My Computer Is Being Held Hostage! The Ransomware Crisis Plan.

What should be done in the event of an infection with ransomware? The aramido crisis plan assists with ransomware incident response.

NIS 2: What do companies need to do? (Part 3)

Niklas Fuhrberg

25.08.2026

NIS 2: What do companies need to do? (Part 3)

As a first step, responsibilities within the company should be established. In addition to a coordinating body, such as an Information Security Officer, the executive management must also fulfill specific obligations.