Facing an IT emergency in Hannover? We'll take it from here.

Acting fast is crucial. We support you around the clock to stop the attack and secure your data.

To help you as quickly as possible, please have the following information ready:

Symptoms: What did you observe?
Time: When was the incident discovered?
Scope: Which systems are affected?
Actions: What steps have been taken so far?

Fast and professional help!

A cyber attack often starts with something small: an attachment, a stolen login, or a server with a known vulnerability. In Hannover, industry, insurance, trade fairs, and logistics are closely interwoven, and an outage quickly affects neighboring businesses too. Because an incident spreads fast, the first minutes decide how large the damage becomes. We are by your side so that a small incident does not turn into a crisis.

Those first minutes are decisive: you reach us directly, without waiting in line, and describe the situation to us. Our specialists give you an initial assessment right away, combine forensic expertise from many crises with your knowledge of your operations, and gain a clear picture of the attack from it. The next steps build on this: we stop the attackers promptly, mostly via remote access and on site when needed.

Immediate Intervention

You reach us directly without waiting: we assess the situation, set priorities, and start containment.

Absolute Discretion

We stay quietly in the background and keep the incident out of the public eye while we guide your systems back to normal operations.

Forensic Analysis

Our forensics reconstruct the attack path and build the reliable basis for insurers, authorities, and long-term protection.

Structured crisis management in the Hannover region

What is Incident Response?

Incident Response brings together three tasks that interlock in an emergency: stopping the ongoing attack, securing the evidence, and returning your operations to normal. We follow the standards of the BSI and NIST so that the results hold up in court and with your insurer. The entry point can be a ransomware incident, a data breach, or a compromised account; what matters is the structured path back to business. The incident response overview page describes the full process.

1
We determine which systems and networks are affected and set which areas to protect first.
2
We disconnect affected systems from the network and sever the attacker’s connection. This keeps the incident contained to a manageable area.
3
Analyzing storage, memory, and network data shows how the attackers entered and which data is affected.
4
We remove malware, backdoors, and compromised accounts and close the original vulnerability permanently.
5
We bring your business processes back to normal operations in order of priority until your systems are fully running again.
6
We document the incident and derive measures that strengthen your security architecture over the long term.

IT emergency in Hannover? Request immediate assistance now!

Briefly describe the situation: affected systems, the time of the incident, any demands made. We assess the situation, clarify the engagement, and start limiting the damage without delay. In urgent cases, call us directly: +49 721 451 99 112.

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Incident Response for the Hannover business region

Hannover is the economic center of Lower Saxony, and this position depends strongly on reliable IT: in Stöcken, VW builds commercial vehicles, Continental develops tires and automotive technology there, and many mid-sized suppliers depend on this network. Insurance groups such as Talanx with its reinsurer hannover re and VHV shape the city and process sensitive data on a large scale. Anyone experiencing a cyber attack here often carries responsibility that reaches beyond their own company. We then guide you in a structured way when hours decide the scale of the damage.

With HANNOVER MESSE, the world leading industrial trade fair, the state capital attracts many trade visitors every year; Langenhagen Airport and the trimodal inland port connect the region to the A2 and A7 motorways. Critical infrastructure adds to the picture: enercity supplies electricity, gas, and district heating, and the Klinikum Region Hannover is one of Germany largest hospital groups. In this web of logistics, energy, and industry, every company notices an outage immediately. For incidents, we prefer to work remotely and can come on site if necessary.

Frequently asked questions about incident response in Hannover

How quickly does aramido respond to an IT emergency in the Hannover region?

Every minute counts in an emergency, so the fastest way to reach us is via the hotline or email. The aramido Response Team (aRT) answers 365 days a year during core hours (8 AM to 6 PM); customers with a framework agreement receive an initial response within four hours. Expect one to three days to contain the incident, and the final report follows one to two weeks later.

How does aramido ensure that the attacker is permanently locked out?

Attackers like to return through the gap they entered, so removing the malware alone is not enough. We also eliminate backdoors and hidden accounts and close the entry point permanently. Continuous monitoring makes any renewed access visible right away.

Are forensic results admissible in court or accepted by my insurance?

So that your evidence holds up in court and with your insurer, we secure it to recognized standards such as ISO/IEC 27037 and log every step. The chain of custody therefore remains complete, and lawyers as well as insurers accept our reports.

Does aramido also serve companies in the area around Hannover?

Yes. In addition to the state capital, we support companies throughout the Hannover region, for example in Garbsen, Langenhagen, Laatzen, Seelze, Neustadt am Rübenberge, Wunstorf, Lehrte, Burgdorf, Springe, Barsinghausen, Hemmingen, Pattensen, Isernhagen, and Wedemark. We also assist you in the neighboring districts, for instance in Hildesheim, Celle, Braunschweig, Wolfsburg, Nienburg, and Hameln, remotely and on site when needed.

What happens right after I call the emergency hotline?

You describe the situation in a few sentences, and from that we assess the urgency and set the first measures. We stop the attack from spreading first, so the incident stays contained, and then coordinate the next steps with you.

How does aramido help with statutory reporting obligations such as GDPR or NIS-2?

For a timely report, aramido compiles the technical facts for your legal department: what was stolen, when, and by which route. This lets you meet reporting deadlines and avoid fines. In the Hannover region, this matters especially for NIS-2-regulated organizations in energy supply, industry, and logistics. Read more about this under GDPR and NIS-2.

How does aramido support energy suppliers and other critical infrastructure operators in the region?

For operators whose outage affects large parts of the region, such as energy suppliers or hospitals, the first hours are decisive. We secure evidence cleanly to forensic standards and compile the technical facts for reporting to the responsible authorities. This keeps you operational and helps you meet your legal obligations.

Does my cyber insurance cover the costs of incident response?

Cyber insurance policies usually cover the costs of incident response when the evidence is solid. We keep our documentation in a way that supports claims settlement, and in the initial consultation we clarify which records your policy specifically requires.

Learn from every incident

Digital Forensics

Digital forensics reconstructs what happened after an attack: the attackers path, the data they touched, and when they were active. So that the results hold up in court and with your insurer, we document to standards such as ISO/IEC 27037 and maintain the chain of custody throughout. The outcome is a reliable foundation for insurers, authorities, and lawyers.

Incident Response Readiness

Readiness is the preparation for an emergency, while forensics works through it: clear responsibilities and tested processes shorten every reaction during an attack. Together with your team, we examine the existing processes, close gaps, and make sure your measures work reliably even under time pressure.

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