Fast and professional help!

An AI-generated email, a convincing phone call, a click on a crafted link: often days go by before a company realizes that credentials have been stolen. During that time, the attacker reads along, forwards emails and gains access to further systems. Every minute that unauthorized people have access to your accounts can cause more damage.

aramido acts as soon as you contact us: the affected access is blocked, all sessions are terminated and the data flow is stopped. Forensics then determines where the initial access occurred, which accounts and systems are affected and whether emails or other sensitive data have already leaked. On request, we prepare the report to the police and the notification to the supervisory authority.

Immediate intervention

You reach us directly with no waiting. We immediately block the affected access and stop the data flow before more damage occurs.

Absolute discretion

We work discreetly in the background, protect your reputation and prepare the cooperation with investigators and insurers on request.

Forensic excellence

aramido reconstructs the attack path and determines the scope of the data leak. This provides a basis for the further processing of the incident.

Structured response to phishing incidents

What is AI phishing?

Phishing is the act of stealing credentials so that attackers can use them to log into systems they do not own. Criminals increasingly use artificial intelligence for this, creating convincingly realistic messages. According to the TÜV Cybersecurity Study 2025 , phishing is by far the most common attack method against German companies: 84 percent of affected companies report phishing attacks.

All systems reachable over the internet can be affected, from the Microsoft 365 suite and Google Workspace to your own web applications. The most consequential case is business email compromise (BEC): here the attacker uses a compromised business mailbox to read emails and deceive colleagues and customers. Regardless of the system, the principle holds: once credentials are stolen, they often open many doors. That is why it is important to act quickly and be guided by experts. aramido takes over this guidance following the BSI and NIST standards, from the initial scoping to full recovery.

1
Provides an overview of which accounts and systems are affected and sets the priorities for the further course of action.
2
The affected access is blocked, all sessions are terminated and passwords are reset. The attacker loses access.
3
Logs, mail servers and network data are secured and analyzed. The goal is to reconstruct the initial attack vector.
4
The weakness through which the attacker entered is closed, and backdoors such as forwarding rules are removed.
5
Business processes are restored by priority and secure access to the affected accounts is rebuilt.
6
The incident is reviewed and the results documented. This results in measures for the future.

Phishing incident? Request immediate help now!

Tell us briefly what happened. Name the affected accounts and systems, the point in time and whether any transfers or data leaks are already known. We help you lock out the attacker and limit the damage. In urgent cases, reach us directly on the emergency hotline: +49 721 451 99 112.

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What to do in a phishing or BEC incident?

After a phishing incident, every minute counts. aramido blocks the affected accounts and stops the data flow so that the attacker has no further access. At the same time, we secure the evidence, such as original emails, access logs and system logs, so that nothing is lost for insurers or authorities later. If we suspect fraudulent transfers, we support you in communicating with your bank. Subsequently, aramido determines how the attacker entered and how far they extended their access.

More than one account is often affected: the stolen credentials may work for several systems, or the attacker used the compromised mailboxes to deceive further colleagues and customers. This inventory is crucial to control the data leak. aramido coordinates the incident with the ZAC, the German central contact point for cybercrime, or the LKA and ensures that your statutory reporting obligations under GDPR or NIS-2 are met.

Frequently asked questions about AI phishing and incident response

How quickly does aramido respond to a phishing incident?

Our aramido Response Team (aRT) is available 365 days a year, during core hours from 8 AM to 6 PM via hotline and email. Existing customers with a framework agreement receive first assistance within a maximum of 4 hours during core hours. We immediately block the affected access so that the attacker no longer has access to your accounts.

How long does it take to handle a phishing incident?

Damage control is immediate: aramido blocks the affected access and stops the data flow as soon as you inform us. Evidence collection then follows, which often takes from a few hours to up to three days. On this basis, the forensic investigation of the attack vector and the data leak follows. The final report is usually issued one to two weeks after the incident.

What can I do as an immediate measure if my credentials have been stolen?

You should terminate all active sessions and reset the passwords of the affected accounts. But contact us as early as possible: we clarify the scope of the access, block the accounts and secure the evidence. If needed, we also handle communication with third parties. The earlier you involve us, the faster we stop the data flow.

How does aramido determine how far the attacker extended their access?

An attack rarely affects only one account. We check, for example, whether the stolen credentials also work for further systems or whether distribution lists and forwarding rules in email accounts were modified. Depending on the incident, we also analyze the login and access logs of your systems or watch for suspicious data leaks via cloud services. This creates a picture of how far the attacker has already moved.

How do I recognize an AI phishing attack?

AI phishing attacks have become very professional. Attackers use information that specifically fits your company or you personally and write messages in the right tone and language. They show hardly any errors and can be created with little effort, which makes them hard to detect. A proven safeguard is to be suspicious when a link prompts you to enter a password. For logins, open a saved bookmark instead of clicking directly in the email. If a link looks suspicious, consult a colleague or your IT department. You can find more on our topic pages on Social Engineering and Spear Phishing.

How does aramido ensure that the attacker stays locked out permanently?

We clean up what enabled the successful access, such as a crafted link, and make sure nobody can use it in the future. We then monitor the affected systems for renewed access and discuss options with you for secure authentication that is also phishing-resistant, so that a renewed attack on the same path will no longer succeed.

Are the forensic findings usable in court or by insurers?

We secure traces according to standards such as ISO/IEC 27037 and maintain an unbroken chain of custody. Our reports provide a basis for prosecution, insurers and internal follow-up.

Do I have to report a phishing incident?

Yes, if personal data is affected, there is a reporting obligation under GDPR within 72 hours. Since December 2025, extended reporting obligations under NIS-2 also apply to affected sectors. aramido provides your legal department with the technical facts it needs for the report. See GDPR and NIS-2.

How does aramido work with law enforcement authorities?

We have experience cooperating with the ZAC, the German central contact point for cybercrime, or the LKA and the locally responsible police department. On request, we prepare evidence in court-ready form for prosecution and make it easier for the investigators.