IT emergency in Cologne? We are by your side right away.

Acting fast is crucial. We support you around the clock to stop the attack and secure your data.

To help you as quickly as possible, please have the following information ready:

Symptoms: What did you observe?
Time: When was the incident discovered?
Scope: Which systems are affected?
Actions: What steps have been taken so far?

Fast and professional help!

Cyber attacks hit companies in the Cologne region without warning. In the first minutes, it is decided whether you can stop the attacker and restore operations, because incidents spread fast. Whether a logistics operator, a media company, or a mid-sized business from the surrounding area is affected does not matter. We step in before an incident becomes a crisis.

aramido is a consulting firm specializing in forensics and information security. You can reach us directly, without any waiting. We establish a shared picture of the situation: what is affected and how far the attack has spread. This lets us stop the attacker promptly. Our regional proximity to the Rhineland means we are quickly on site, yet we also work flexibly, mostly remotely. If needed, we come to your location.

Immediate Intervention

We take up your case immediately: assess the situation, set priorities, and start the engagement.

Absolute Discretion

We stay in the background and work discreetly, so your operations run stably and your reputation stays intact.

Forensic Analysis

Our forensics reconstructs the attacker's path and provides the basis for insurers, authorities, and lasting protection.

Structured crisis response in Cologne

What is Incident Response?

A cyber attack puts your company under pressure. Incident Response restores clarity: we analyze what happened, stop the spread, and eliminate the root cause. aramido follows the standards of BSI and NIST and secures every trace so it holds up in court and with insurers. You run your business; we take care of defense, evidence preservation, and coordination with insurers and authorities. We are especially often called in after ransomware attacks and phishing attacks.

1
We determine which systems and networks are affected and set the order of steps.
2
We isolate affected systems and sever the attackers’ connection, so the incident does not spread to other areas.
3
Analysis of storage media, memory, and network logs shows how the attackers entered and which data is affected.
4
We remove malware and backdoors and permanently close the security gap the attacker exploited.
5
We bring your business processes back online by priority until operations are fully running.
6
The incident is reviewed: what worked, where were the gaps? This yields concrete improvements for your security architecture.

IT emergency in Cologne? Request immediate assistance now!

Briefly describe the situation: affected systems, when the incident happened, and any demands made. We assess the situation, clarify the engagement, and start limiting the damage without delay. In urgent cases, call us directly: +49 721 451 99 112.

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Incident response for the Cologne business region

Cologne is a hub of the Rhenish metropolitan region and a location where facilities come together whose failure reaches far beyond a single organization. Cologne Bonn Airport, RheinEnergie, chemical plants in the Leverkusen area, and the Cologne hospitals count as critical infrastructure. In the media city of Cologne, WDR, RTL, and many independent companies produce their content. Anyone who loses a critical system here feels the standstill immediately, and often several sites are affected at once. That is exactly why aramido is in the region: whether a corporate headquarters, a KRITIS operator, or a mid-sized company, we support you discreetly and carefully when every minute counts.

Cologne is also a logistics and trade hub. Rhine harbors, the consumer goods industry, and Cologne Trade Fair attract companies from all over Europe. Since March 2026, the German KRITIS umbrella act requires operators of critical facilities to strengthen their resilience. An outage of critical systems is immediately noticeable for many businesses. A fast, forensically sound response then decides how long your operations stay down. That is where aramido comes in: preferably remotely, and on site when needed.

Frequently asked questions about incident response in Cologne

How quickly does aramido respond to an IT emergency in the Cologne region?

You can reach the aramido Response Team (aRT) 365 days a year during core hours (8 AM to 6 PM) via hotline or email. Thanks to our proximity to the Rhineland, we get started quickly. Customers with a framework agreement receive an initial response within 4 hours during core hours. Containment typically takes one to three days; you usually receive the final report one to two weeks after the incident.

How does aramido ensure that the attacker is permanently locked out?

During eradication, we remove backdoors, hidden accounts, and malware and permanently close the original security gap. Continuous monitoring makes any renewed access attempts visible to us immediately.

Are forensic results admissible in court or accepted by my insurance?

Our evidence preservation follows recognized standards such as ISO/IEC 27037, and we maintain an unbroken chain of custody. Lawyers and insurers accept our reports.

Does aramido also serve companies in the Rhenish districts and the surrounding area?

Yes. In addition to Cologne, we support companies and organizations in the Rhein-Erft district, the Rheinisch-Bergisch district, and the Rhein-Sieg district, for example in Leverkusen, Bergisch Gladbach, Hürth, Frechen, Kerpen, Brühl, Wesseling, Pulheim, and Bonn, remotely and on site as needed. In the neighboring Düsseldorf region, we are also available to you.

What happens right after I call the emergency hotline?

You briefly describe the situation. We assess how urgent it is and stop the spread. Then we coordinate the recovery steps with you, so you gain time in the phase where minutes matter.

How does aramido help with statutory reporting obligations such as GDPR or NIS-2?

Your legal department receives the technical facts from us: what was stolen, when, and by whom. This allows it to meet reporting deadlines and avoid fines. In Cologne, this matters especially for NIS-2 obligated entities in energy, transport, chemicals, and media. Learn more about GDPR and NIS-2.

Does aramido also support public institutions and KRITIS operators such as hospitals?

Yes. Public administration and KRITIS operators such as hospitals are preferred targets of attackers. We respond specifically to their requirements for availability and reporting obligations and coordinate closely with the responsible authorities.

After one incident, prepare for the next

Digital forensics

Digital forensics shows you what happened, so you can learn from the incident and prevent it from recurring. We secure evidence to standards such as ISO/IEC 27037, keeping the chain of custody unbroken. This creates a basis for insurers, authorities, and internal review.

Incident Response Readiness

How prepared is your team for an emergency? Readiness means building processes and response capabilities before an attack demands them. aramido examines your workflows together with you. Where gaps become visible, we close them with your team, so your processes work reliably even under realistic conditions.

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