Facing an IT emergency in Leipzig? We'll take it from here.

Acting fast is crucial. We support you around the clock to stop the attack and secure your data.

To help you as quickly as possible, please have the following information ready:

Symptoms: What did you observe?
Time: When was the incident discovered?
Scope: Which systems are affected?
Actions: What steps have been taken so far?

Fast and professional help!

A cyber attack usually catches businesses in Leipzig and the region unprepared, yet an outage here reaches further than elsewhere: anyone connected to the supply chains that run through the Leipzig logistics hub feels every interruption immediately. That is why the first minutes decide whether the damage can be contained, because an incident spreads quickly. We stand by your side so that an incident does not turn into a crisis.

You reach us directly, without waiting in line, because every hour counts in an emergency. We combine forensic expertise and experience from many crises with your knowledge of your operations, so a clear picture of the attack emerges. From that, we derive the right steps and stop the attackers quickly, mostly via remote access and on site when needed.

Immediate Intervention

You reach us directly without waiting: we assess the situation, set priorities, and start containment.

Absolute Discretion

We stay quietly in the background and keep the incident out of the public eye while we guide your systems back to normal operations.

Forensic Analysis

Our forensics reconstruct the attack path and build the reliable basis for insurers, authorities, and long-term protection.

Structured crisis management in the Leipzig region

What is Incident Response?

Incident Response combines three tasks that work together in a crisis: stopping the ongoing attack, securing the evidence, and returning your company to normal operations. So that the evidence holds up in court and with your insurer, our work follows the standards of the BSI and NIST. Especially in Leipzig, where many companies depend closely on one another, we take on defense, evidence preservation, and coordination with authorities and insurers, so you can focus on your business. Whether an incident starts as ransomware, as a data breach, or as an attack on the supply chain, we guide you through the crisis in a structured way.

1
We determine which systems and networks are affected and set which areas to protect first.
2
We disconnect affected systems from the network and sever the attacker’s connection. This keeps the incident contained to a manageable area.
3
Analyzing storage, memory, and network data shows how the attackers entered and which data is affected.
4
We remove malware, backdoors, and compromised accounts and close the original vulnerability permanently.
5
We bring your business processes back to normal operations in order of priority until your systems are fully running again.
6
We document the incident and derive measures that strengthen your security architecture over the long term.

IT emergency in Leipzig? Request immediate assistance now!

Briefly describe the situation: affected systems, the time of the incident, any demands made. We assess the situation, clarify the engagement, and start limiting the damage without delay. In urgent cases, call us directly: +49 721 451 99 112.

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Incident Response for the Leipzig business region

Leipzig is the economic center of central Germany, and this role makes the region dependent on working IT: BMW operates a major plant here, Porsche builds electric SUVs and sports cars, and many mid-sized suppliers depend directly on them. In addition, a growing digital economy is forming around the Cluster IT Mitteldeutschland. Anyone experiencing a cyber attack here often carries responsibility for processes that extend beyond their own company, which is why structured action makes the difference. In such moments, we reliably guide you when minutes decide.

On top of that, Leipzig acts as a logistics and supply hub: the DHL Express Hub at Leipzig/Halle Airport is among the largest air cargo hubs in Europe, and the freight transport center keeps goods flows across the continent moving with its e-commerce warehouses. Because logistics, energy, and chemicals are closely interwoven here, every company in the region feels an interruption immediately, from the Leipzig municipal utilities to the Leuna chemical site. That is exactly why a fast, forensically clean response decides how long an operation stands still. During an incident, we work preferably remotely and come on site when needed.

Frequently asked questions about incident response in Leipzig

How quickly does aramido respond to an IT emergency in the Leipzig region?

Time is the decisive factor in an emergency, which is why you reach us directly via the hotline or email. The aramido Response Team (aRT) is available 365 days a year during core hours (8 AM to 6 PM). Customers with a framework agreement receive an initial response within 4 hours. A typical incident takes one to three days to contain, and the final report usually follows one to two weeks later.

How does aramido ensure that the attacker is permanently locked out?

Because attackers often come back through the same gap, we remove backdoors and hidden accounts in addition to the malware and close the entry point permanently. Continuous monitoring ensures that any renewed access becomes visible immediately.

Are forensic results admissible in court or accepted by my insurance?

Because your evidence must hold up in court and with your insurer later, we secure it to recognized standards such as ISO/IEC 27037 and document every step. This keeps the chain of custody complete, and lawyers and insurers accept our reports.

Does aramido also serve companies in the Leipzig region?

Yes. In addition to Leipzig, we support companies in the region, including the district of Leipzig with Borna, Grimma, and Markkleeberg as well as northern Saxony with Delitzsch, Eilenburg, Torgau, and Schkeuditz, plus Halle (Saale), remotely and on site when needed. We are also available in the wider catchment area and in Saxony, for example in Dresden.

What happens right after I call the emergency hotline?

Right after your call, you describe the situation in a few sentences, and we assess the urgency from it. Because every minute counts, we first stop the attack from spreading and then coordinate the next steps, so you gain time while the incident can still be contained.

How does aramido help with statutory reporting obligations such as GDPR or NIS-2?

We provide your legal department with the technical facts it needs for a timely report: what was stolen, when, and by whom. This way it meets reporting deadlines and avoids fines. Especially in the Leipzig region, where many NIS-2-regulated organizations from energy, logistics, and chemicals are based, this point is often decisive. Find further information under GDPR and NIS-2.

How does aramido support energy suppliers and other critical infrastructure operators in the region?

Energy and chemical supply must not come to a standstill, which is why every hour is critical for their operators. We secure the evidence forensically clean and provide the technical facts needed for reporting to the responsible authorities, so you stay operational and meet your legal obligations.

Does my cyber insurance cover the costs of incident response?

In most cases, cyber insurance policies cover the costs of incident response, provided the evidence is solid. Our reports and documentation are forensically sound and support the claims settlement. In the initial consultation, we clarify which documentation your policy specifically requires.

Learn from every incident

Digital Forensics

Digital forensics answers the questions that remain open after an attack: how the attackers got in, which data they touched, and when they were active. Because these answers must hold up in court and with your insurer, we work to standards such as ISO/IEC 27037 and keep the chain of custody complete. This provides a reliable foundation that insurers, authorities, and lawyers can build on.

Incident Response Readiness

While forensics works through the incident, readiness targets the time before it: those who build up their processes and response capabilities before an attack demands them lose less time in an emergency. Together with your team, we examine where your processes have gaps and close them deliberately, so that your response works even under realistic pressure.

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